{"article":{"id":147,"title":"Upom\u00ednky na neuhrazen\u00e9 faktury a \u00fahrady faktur","body":"<p>Lamael umo\u017e\u0148uje automatick\u00e9 zas\u00edl\u00e1n\u00ed upom\u00ednek k faktur\u00e1m. Pokud pot\u0159ebujete upravit texty upom\u00ednek, zm\u011bnit jejich nastaven\u00ed nebo je zcela vypnout, postupujte podle n\u00e1sleduj\u00edc\u00edch krok\u016f.<\/p>\n<h3 id=\"jak-upravit-nebo-vypnout-podekovani-za-platbu\">Jak upravit nebo vypnout pod\u011bkov\u00e1n\u00ed za platbu<\/h3>\n<p>Pokud si nep\u0159ejete, aby klienti dost\u00e1vali potvrzen\u00ed o platb\u011b faktury, m\u016f\u017eete upravit nebo odstranit p\u0159\u00edslu\u0161nou \u0161ablonu:<\/p>\n<ol>\n<li>P\u0159ejd\u011bte do agendy E-maily.<\/li>\n<li>Klikn\u011bte vpravo naho\u0159e na zubat\u00e9 kole\u010dko.<\/li>\n<li>Zvolte \u0160ablony e-mail\u016f.<\/li>\n<li>Najd\u011bte \u0161ablonu Pod\u011bkov\u00e1n\u00ed za platbu.<\/li>\n<li>Otev\u0159ete ji k editaci a vyma\u017ete ve\u0161ker\u00fd text.<\/li>\n<li>Ulo\u017ete zm\u011bny.<\/li>\n<li>T\u00edm zabr\u00e1n\u00edte odes\u00edl\u00e1n\u00ed potvrzen\u00ed o platb\u011b.<\/li>\n<\/ol>\n<h3 id=\"jak-upravit-texty-upominek\">Jak upravit texty upom\u00ednek<\/h3>\n<p>Pokud chcete zm\u011bnit text upom\u00ednek (nap\u0159. odstranit pr\u00e1vn\u00ed v\u00fdhr\u016f\u017eku), lze to prov\u00e9st v sekci \u0161ablon:<\/p>\n<ol>\n<li>P\u0159ejd\u011bte do agendy E-maily nebo Prodej - Faktury.<\/li>\n<li>Klikn\u011bte na zubat\u00e9 kole\u010dko vpravo naho\u0159e.<\/li>\n<li>Vyberte \u0160ablony e-mail\u016f.<\/li>\n<li>Najd\u011bte po\u017eadovanou \u0161ablonu upom\u00ednky.<\/li>\n<li>Upravte jej\u00ed obsah podle pot\u0159eby.<\/li>\n<li>Ulo\u017ete zm\u011bny.<\/li>\n<\/ol>\n<h3 id=\"jak-aktivovat-zasilani-upominek-u-faktur\">Jak aktivovat zas\u00edl\u00e1n\u00ed upom\u00ednek u faktur<\/h3>\n<p>Chcete-li nastavit automatick\u00e9 upom\u00ednky pro z\u00e1lohov\u00e9 nebo klasick\u00e9 faktury, je nutn\u00e9 aktivovat tuto funkci pro konkr\u00e9tn\u00ed \u00fa\u010det:<\/p>\n<ol>\n<li>P\u0159ejd\u011bte do agendy Seznamy - \u00da\u010dty.<\/li>\n<li>U \u00fa\u010dtu, pro kter\u00fd chcete zas\u00edlat upom\u00ednky, zatrhn\u011bte volbu Zas\u00edlat upom\u00ednky faktur.<\/li>\n<li>Pokud je na faktu\u0159e p\u0159i\u0159azen tento \u00fa\u010det, odes\u00edl\u00e1n\u00ed upom\u00ednek se \u0159\u00edd\u00ed t\u00edmto nastaven\u00edm.<\/li>\n<\/ol>\n<h3 id=\"doporuceni\">Doporu\u010den\u00ed<\/h3>\n<p>Automatick\u00e9 zas\u00edl\u00e1n\u00ed upom\u00ednek aktivujte pouze u \u00fa\u010dt\u016f, jejich\u017e pohyby se automaticky p\u00e1ruj\u00ed na \u00fahrady faktur. T\u00edm p\u0159edejdete situaci, kdy Lamael omylem ode\u0161le upom\u00ednku za fakturu, kterou jste ji\u017e ru\u010dn\u011b ozna\u010dili jako zaplacenou.<\/p>\n<p>\u00a0<br>\u00a0<\/p>","slug":null,"draft":0,"visibility":"public","views":65,"position":0,"description":null,"created_at":"2025-03-16T17:03:06.000000Z","updated_at":"2026-10-01T04:28:36.000000Z","model_type":"article","tags":[],"uploads":[],"categories":[{"id":39,"name":"Dal\u0161\u00ed nastaven\u00ed","description":null,"position":30,"default":0,"parent_id":1,"hidden":false,"created_at":"2025-03-16T17:03:00.000000Z","updated_at":"2025-03-16T17:03:00.000000Z","image":null,"model_type":"category","parent":{"id":1,"name":"Nastaven\u00ed","description":null,"position":6,"default":0,"parent_id":null,"hidden":false,"created_at":"2022-01-10T13:07:12.000000Z","updated_at":"2022-01-12T12:28:41.000000Z","image":"storage\/category\/OAafF0RG58RcWl4PZvyocJjv3NGiDWZgNOUasO5a.svg","model_type":"category"}}]},"contentNav":[{"display_name":"Jak upravit nebo vypnout pod\u011bkov\u00e1n\u00ed za platbu","slug":"jak-upravit-nebo-vypnout-podekovani-za-platbu","indent":false,"type":"h3"},{"display_name":"Jak upravit texty upom\u00ednek","slug":"jak-upravit-texty-upominek","indent":false,"type":"h3"},{"display_name":"Jak aktivovat zas\u00edl\u00e1n\u00ed upom\u00ednek u faktur","slug":"jak-aktivovat-zasilani-upominek-u-faktur","indent":false,"type":"h3"},{"display_name":"Doporu\u010den\u00ed","slug":"doporuceni","indent":false,"type":"h3"}],"status":"success","seo":[{"property":"og:url","content":"https:\/\/help.lamael.cz\/help-center\/articles\/147\/upominky-na-neuhrazene-faktury-a-uhrady-faktur","nodeName":"meta"},{"property":"og:title","content":"Upom\u00ednky na neuhrazen\u00e9 faktury a \u00fahrady faktur - Lamael Podpora","nodeName":"meta"},{"property":"og:description","content":"Lamael umo\u017e\u0148uje automatick\u00e9 zas\u00edl\u00e1n\u00ed upom\u00ednek k faktur\u00e1m. Pokud pot\u0159ebujete upravit texty upom\u00ednek, zm\u011bnit jejich nastaven\u00ed nebo je zcela vypnout, postupujte podle n\u00e1sleduj\u00edc\u00edch krok\u016f.\nJak upravit nebo vypnout pod\u011bkov\u00e1n\u00ed za platbu\nPokud si nep\u0159ejete, aby klienti dost\u00e1vali potvrzen\u00ed o platb\u011b faktury, m\u016f\u017eete upravit nebo odstranit p\u0159\u00edslu\u0161nou \u0161ablonu:\n\nP\u0159ejd\u011bte do agendy E-maily.\nKlikn\u011bte vpravo naho...","nodeName":"meta"},{"property":"og:type","content":"article","nodeName":"meta"},{"property":"article:published_time","content":"2025-03-16 18:03:06","nodeName":"meta"},{"property":"article:modified_time","content":"2026-10-01 06:28:36","nodeName":"meta"},{"property":"article:tags","nodeName":"meta"},{"property":"og:site_name","content":"Lamael Podpora","nodeName":"meta"},{"name":"twitter:card","content":"summary","nodeName":"meta"},{"nodeName":"link","rel":"canonical","href":"https:\/\/help.lamael.cz\/help-center\/articles\/147\/upominky-na-neuhrazene-faktury-a-uhrady-faktur"},{"nodeName":"title","_text":"Upom\u00ednky na neuhrazen\u00e9 faktury a \u00fahrady faktur - Lamael Podpora"},{"name":"description","content":"Lamael umo\u017e\u0148uje automatick\u00e9 zas\u00edl\u00e1n\u00ed upom\u00ednek k faktur\u00e1m. Pokud pot\u0159ebujete upravit texty upom\u00ednek, zm\u011bnit jejich nastaven\u00ed nebo je zcela vypnout, postupujte podle n\u00e1sleduj\u00edc\u00edch krok\u016f.\nJak upravit nebo vypnout pod\u011bkov\u00e1n\u00ed za platbu\nPokud si nep\u0159ejete, aby klienti dost\u00e1vali potvrzen\u00ed o platb\u011b faktury, m\u016f\u017eete upravit nebo odstranit p\u0159\u00edslu\u0161nou \u0161ablonu:\n\nP\u0159ejd\u011bte do agendy E-maily.\nKlikn\u011bte vpravo naho...","nodeName":"meta"}]}